Your privacy matters at A Positive Place 4U
I understand the importance of your personal information. This Privacy Policy explains how I handle your data. Please read it carefully to understand your rights and my commitment to protecting your privacy.
Privacy policy – A Positive Place 4U
1. Introduction
At A Positive Place 4U, your privacy is very important to me. This Privacy Policy explains how I collect, use, store and protect your personal information in accordance with the General Data Protection Regulations (GDPR).
2. Who I Am
A Positive Place 4U is a small counselling and coaching service operated by me, Fiona Duterloo-Barraclough BSc. (Hons) Psych (Open), S.A.C. Dip. (Cognitive Behavioural Therapy).
You can contact me via email at: info@apositiveplace4u.nl or via my website.
3. What Information I Collect
I may collect and store the following personal information:
• Your contact details (name, email address, phone number);
• Personal information you choose to share with me during sessions;
• Administrative information (e.g. appointment dates, invoices);
• Any relevant notes or observations made in the context of our work together;
• Website and contact form communications (if applicable).
4. How I Use Your Information
Your information is used solely for the purpose of providing you with coaching and counselling services. Specifically:
• To contact you regarding sessions;
• To keep accurate and ethical records of our work;
• To ensure appropriate continuity of care;
• To meet legal, ethical or professional obligations.
Your rights and our commitment
5. Lawful Basis for Processing
The legal basis for processing your data is your explicit consent and/or the legitimate interest in providing counselling/ coaching services. You have the right to withdraw consent at any time.
6. Confidentiality
All personal and session information is kept strictly confidential.
Exceptions include:
• If I believe there is a serious risk of harm to you or someone else;
• If I am legally required to disclose information (e.g. by court order);
• If anonymised information is shared in professional supervision to ensure safe and ethical practice.
7. How Your Information is Stored
Your information is securely stored in files with a password-protected system. Any physical documents are stored securely and are only accessible by me.
8. How Long I Keep Your Information
In line with professional guidelines, I retain session notes and relevant records for up to 7 years after our work ends. After that, they are securely destroyed.
9. Your Rights
You have the right to:
• Access a copy of the personal data I hold about you;
• Request deletion of your data (subject to legal and ethical limits);
• Withdraw your consent at any time.
Further information & contact
10. Sharing of Information
Your information will never be shared with third parties for marketing or commercial purposes. It will only be shared:
• With your explicit written consent;
• If required by law or in an emergency situation involving serious harm.
11. Website & Cookies (if applicable)
If my website uses cookies or analytical tools, you will be notified when you first visit. These tools are only used to improve site functionality and are not used to identify you personally.
12. Updates to This Policy
This policy may be updated occasionally to reflect legal, regulatory or practice changes. The latest version will always be available on my website or upon request.
13. Contact
If you have any questions or concerns about this privacy policy or how your data is handled, please contact me at:
info@apositiveplace4u.nl